We provide an initial training course to all our Defacto clients as part of our standard Defacto package. Whether you are a first time user or simply need a refresher course we are on hand to help.

Our interactive training takes you through the Defacto interface step by step. In order to get the best out of the training, we set up a replica of your website to use as a ‘play area’ during the day. Using this ‘play area’ we show you how to manage every aspect of your website from adding content to publishing pages to deleting assets. By the end of the training, you will have the knowledge and confidence to manage every aspect of your website.

We know that looking after a website and its content isn’t on everyone’s daily list of things to do, so in case you need it we provide an easy-to-use reference manual to ensure you and your web editors fully understand how to use Defacto.

If that isn’t enough, we also offer ongoing telephone and email support should you need any help or guidance.

For existing customers contact our help and support team on: